Privacy Policy
Last Updated: July 26, 2026
Sheyna James Consulting (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://sheynajamesconsulting.com (“Website”), communicate with us, participate in our programs, or otherwise use our consulting, coaching, training, speaking, and related services.
Information We Collect
We may collect the following types of information:
Personal Information
When you contact us through our Website, by phone, by email, through a registration form, or through another communication method, we may collect personal information that you voluntarily provide, including:
- Your full name
- Phone number
- Email address
- Mailing address
- Company or organization name
- Job title
- Information related to your inquiry
- Information necessary to provide our consulting, coaching, training, speaking, or other professional services
Automatically Collected Information
When you visit our Website, we may automatically collect certain information about your device and Website activity, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring website or URL
- Pages viewed
- Dates and times of Website visits
- General Website usage information
We may collect this information through cookies, analytics tools, server logs, and similar technologies.
How We Use Your Information
We may use the information we collect for the following purposes:
To Communicate With You
We may use your contact information to:
- Respond to your questions or inquiries
- Schedule appointments, consultations, or meetings
- Provide information about our services
- Deliver consulting, coaching, training, speaking, or related services
- Send appointment reminders and follow-up messages
- Provide administrative or account-related information
- Communicate about programs, courses, events, or engagements in which you participate
- Provide customer service and support
To Provide and Improve Our Services
We may use your information to:
- Process registrations or service requests
- Personalize your experience
- Manage client relationships
- Improve our Website, programs, communications, and services
- Evaluate Website performance and user engagement
- Develop new services, resources, or offerings
Marketing and Promotional Communications
With your consent, we may use your information to send you newsletters, updates, announcements, event information, educational resources, or marketing communications by email, phone, or text message.
You may opt out of promotional communications at any time by following the unsubscribe or opt-out instructions included in the communication or by contacting us directly.
Legal and Business Purposes
We may use your information to:
- Comply with applicable laws, regulations, and legal obligations
- Respond to lawful requests, subpoenas, court orders, or legal processes
- Protect our rights, property, operations, and safety
- Prevent fraud, misuse, unauthorized activity, or security threats
- Enforce our agreements and Terms of Service
Our Terms of Service are available at:
Consent to Receive Text Messages
You are not required to consent to receive text messages from Sheyna James Consulting as a condition of purchasing or receiving our services.
By providing your phone number and expressly opting in, you consent to receive text messages from Sheyna James Consulting regarding:
- Your inquiry
- Appointment or meeting reminders
- Follow-up communications
- Consulting or coaching services
- Training programs
- Speaking engagements
- Courses, workshops, or events
- Administrative updates
- Other services you have requested
Message and data rates may apply. Message frequency may vary.
You may opt out of receiving text messages at any time by replying “STOP” to any text message you receive from us.
For assistance, reply “HELP” or contact us at:
Phone: (925) 319-6800
Email: sheyna@sheynajamesconsulting.com
Opting out of text messages may limit our ability to communicate with you through SMS, but it will not prevent you from contacting us through other available communication methods.
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties.
We do not sell, rent, release, disclose, or transfer your SMS consent, SMS opt-in information, or phone number to third parties or affiliates for third-party marketing or promotional purposes.
We may share information in the following limited circumstances:
Service Providers
We may share information with trusted service providers that perform services on our behalf, including providers that assist with:
- Website hosting
- Email delivery
- Text message delivery
- Appointment scheduling
- Payment processing
- Customer relationship management
- Marketing administration
- Analytics
- Technical support
- Business operations
These service providers may only use your information to perform the services they provide to us and are expected to protect your information appropriately.
Mobile information, text messaging originator opt-in data, and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Legal Requirements
We may disclose your information when required by applicable law, regulation, court order, subpoena, or other legal process.
We may also disclose information when we reasonably believe disclosure is necessary to:
- Protect our legal rights or property
- Protect the safety of our clients, Website users, or others
- Investigate suspected fraud or unlawful activity
- Enforce our agreements or policies
- Respond to an emergency
Business Transfers
If Sheyna James Consulting is involved in a merger, acquisition, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable privacy requirements.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, loss, or destruction.
However, no method of transmitting information over the internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Data Retention
We may retain personal information for as long as reasonably necessary to:
- Provide the services you requested
- Maintain our business and client records
- Fulfill the purposes described in this Privacy Policy
- Comply with legal, accounting, tax, or reporting obligations
- Resolve disputes
- Enforce our agreements
When information is no longer reasonably required, we may delete or securely dispose of it in accordance with our business practices and applicable requirements.
Your Rights and Choices
Opting Out of Marketing Communications
You may opt out of receiving promotional emails by using the unsubscribe link included in the email or by contacting us directly.
You may opt out of text messages by replying “STOP.”
Even after you opt out of promotional communications, we may continue to send non-promotional communications related to:
- Services you requested
- Scheduled appointments or meetings
- Active programs or engagements
- Transactions
- Account or administrative matters
- Legal or security notices
Accessing or Updating Your Information
You may request to access, update, or correct certain personal information by contacting us using the information provided in the Contact Us section below.
We may need to verify your identity before completing your request.
Cookies and Browser Controls
Your browser may allow you to block or delete cookies. Disabling cookies may affect the availability or functionality of certain Website features.
Third-Party Websites and Services
Our Website may contain links to third-party websites, platforms, applications, or services.
We do not control and are not responsible for the privacy practices, security, availability, or content of third-party websites or services. We encourage you to review the privacy policies and terms of any third-party websites you visit.
SMS Message Communication
Sheyna James Consulting may send text messages directly or through an authorized third-party messaging or communications service provider.
Your mobile carrier or communications provider is responsible for delivering text messages to your device. Delivery is subject to the availability and operation of your carrier’s network and services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in information, phone numbers, and consent information will not be sold, rented, or shared with third parties for their independent marketing purposes.
Children’s Privacy
Our Website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
If we learn that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, practices, technologies, or legal obligations.
When changes are made, the updated Privacy Policy will be posted on this page with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
Contact Us
For questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact:
Sheyna James Consulting
5065 Deer Valley Road, Suite 238
Antioch, CA 94531
Phone: (925) 319-6800
Email: sheyna@sheynajamesconsulting.com
Website: https://sheynajamesconsulting.com
SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.
SMS Terms and Conditions
These SMS Terms and Conditions apply to text messages sent by or on behalf of Sheyna James Consulting.
1. SMS Consent Communication
Phone numbers, SMS opt-in information, and consent obtained as part of the SMS consent process will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
2. Types of SMS Communications
After consenting to receive text messages from Sheyna James Consulting, you may receive messages related to:
- Appointment or consultation reminders
- Meeting confirmations
- Follow-up messages
- Responses to inquiries
- Consulting or coaching services
- Training programs
- Speaking engagements
- Courses, workshops, or events
- Registration information
- Administrative or service-related updates
Promotional messages will only be sent when you have provided the appropriate consent.
3. Message Frequency
Message frequency may vary depending on your interactions with Sheyna James Consulting, the services you request, and the types of communications you have agreed to receive.
4. Message and Data Rates
Standard message and data rates may apply, depending on your mobile carrier and service plan.
Charges may vary for domestic and international messages. Sheyna James Consulting is not responsible for fees charged by your mobile carrier.
5. SMS Opt-In Methods
You may opt in to receive SMS messages from Sheyna James Consulting through one or more of the following methods:
- Verbally during a conversation
- By submitting a Website form that includes an SMS consent option
- By selecting an SMS consent checkbox
- By registering for an appointment, program, course, workshop, or event
- Through another method that clearly communicates your consent
Consent to receive text messages is not a condition of purchasing any product or service.
6. SMS Opt-Out Method
You may opt out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive from Sheyna James Consulting.
After submitting an opt-out request, you may receive a final confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages unless you provide consent again.
You may also request removal from our messaging list by contacting:
Phone: (925) 319-6800
Email: sheyna@sheynajamesconsulting.com
7. Help and Support
For assistance with SMS communications, reply “HELP” to any message or contact us at:
Phone: (925) 319-6800
Email: sheyna@sheynajamesconsulting.com
Website: https://sheynajamesconsulting.com
8. Standard Messaging Disclosures
- Message and data rates may apply.
- Message frequency may vary.
- Reply “STOP” to opt out at any time.
- Reply “HELP” for assistance.
- Consent is not a condition of purchasing services.
- Mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.
- Carrier delivery is not guaranteed and may be affected by circumstances outside our control.
For additional information, please review our Terms of Service.
9. Supported Carriers
SMS message delivery is subject to your mobile carrier’s network availability and supported services. Mobile carriers are not responsible for delayed or undelivered messages.
10. Changes to These SMS Terms
Sheyna James Consulting may update these SMS Terms and Conditions periodically.
Updates will be posted on the Website, and the effective date may be revised when material changes are made.
11. Contact Information
Sheyna James Consulting
5065 Deer Valley Road, Suite 238
Antioch, CA 94531
Phone: (925) 319-6800
Email: sheyna@sheynajamesconsulting.com
Website: https://sheynajamesconsulting.com
Terms of Service: https://sheynajamesconsulting.com/terms-of-service